I am a mortgage lender so I work with a lot of realtors in Hawaii. Penn is one of the absolute best on the Big Island. I recently chose him to handle my personal real estate transaction for several reasons:
1. He truly cares about people. Penn’s number one goal is to make sure his clients are satisfied, and it shows. I have seen him make extra trips to properties for client requests, and provide countless detailed videos for off-island buyers. He spends time with people to make sure they understand the process and are comfortable with the transaction. When you work with Penn, you are not just another sale; he treats you like an important client and a friend.
2. Penn is very detailed and writes up excellent strategic offers. If you are buying and competing with other offers, he gives you the best chance of winning by being very thorough with his contracts. The way he delivers an offer is equally thorough. This is the same high quality of work you see on his website and marketing materials.
3. Speaking of marketing, if you are selling, Penn puts together beautiful websites and books, and other extremely professional marketing materials to sell your home. I have not used Penn to sell a property for me, but I have seen his work for several other clients, and it is always extremely impressive.
4. He has built some amazing tools into his website. These are helpful if you are seriously hunting from afar or if you are just browsing the market for a possible future purchase. I use some of his web tools almost daily.
5. Penn has a very good handle on the market and watches new listings diligently with his clients in mind. I scour the market daily, and he still found a property for me that I had not seen yet. This property ended up being the perfect one for my needs, and Penn helped me win it in a multiple-offer situation. He also ensured a smooth transaction despite some seller challenges. Overall, realtors are NOT created equal. If you want someone that will work hard to get you the best deal possible and that really cares about YOU and your wants and needs, pick Penn. You won’t be disappointed.
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Richard & Jodi Lucio
Keauhou Bay Condo
We contacted Penn before our trip to Kona this summer, as we were interested in looking at some condos. He was very responsive, friendly, and knowledgeable. Although we were intending to just start our search, he found us the condo of our dreams, which we successfully purchased. And he made the whole process very easy. Highly recommended!
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Jan & Carlos
Kailua-Kona Condo
We are very happy with Penn and would highly recommend him to others. We purchased a primary home for our retirement through him without even having to see it in person. As a substantial investment and to purchase something from afar, we needed someone who not only we could trust but who also genuinely cared and understood what we wanted. Penn worked with us all along the way. He took the time to understand what we were interested in and was diligent in highlighting properties to us that would fit our needs. His video walkthroughs were excellent. He gave great commentary on the interior, exterior, and the neighborhood, pointing out the good points and those areas that may need attention. He has great local knowledge and insight. He is sincere and candid, and really wanted to provide us with as much information to make sure we were comfortable with the property before making any offers. The transaction went smoothly, and he was very prompt and up to date on anything that needed to be taken care of on our end, such as inspection signoffs, etc. There is nothing we could say about him that would improve or enhance his help to us, he is the complete package. And lastly his two assistants (his two young sons) that appeared in the background of many of the video walkthroughs added a great human feel to the videos. Thank you Penn.
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Clay & Kelly Foster
Kona Palisades House
Penn went above and beyond what we ever expected of a realtor. He helped pick up my pets at the airport because our rental car wasn't big enough for their crates. He lent us his generator when our power was out so our groceries wouldn't go bad. Excellent service doesn't even begin to cover what he provided for us, truly an amazing human being, if everyone were like him the world would be a much better place.
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Carol Bremer
Kailua-Kona Condo
Penn Henderson delivered an incredible service as my realtor during the big decision of selling our condo! He worked well beyond what one could expect! Staying in touch as much as he can. He even rolled up his sleeves & assisted me in preparing the condo for marketing & highlight the beauty of our property. It just blew me away! His professionalism, knowledge, honesty, hard work & integrity are very much appreciated & respected. He's also a friendly, kind & compassionate person. I highly recommend & entrusting Penn with any of your future Realtor needs. I wish him continued success!
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Lonnie & Ryan
Waikoloa Condo
Penn was amazing! He is a fantastic communicator, detail-oriented, and a very professional real estate agent. He was very considerate about the time difference to where we live and was super responsive with the many properties we had him check out! We feel like he went above and beyond for us! We don't feel like we could have purchased our amazing condo without him!!!
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Michael & Ines Hanly
Kona Condo - Ali'i Lani
Penn Henderson of NextHome Paradise Realty is our realtor. He just helped us close on a condo in Kona. Penn has our most enthusiastic recommendation. Like many buyers, we had to conduct all of our business from the mainland. Before we visited the big island in September, we scheduled a meeting with Penn. When we arrived in his office, he showed us a dossier full of properties matching our interests and price range. We spent the better part of an afternoon touring various areas in and around Kona. With the benefit of Penn’s expert knowledge of both the territory and the housing market, we were able to get a good idea of what kind of property we would be looking for, and where. Once we returned home, Penn started sending us new listings in West Hawaii. In the fall it was still too early for us to buy, but we learned a great deal by checking these listings and asking questions. Penn was always ready to give us full and candid answers In January we got more serious about buying in Kona. When we asked about properties we were considering making an offer on, Penn would take the time to make thorough, informative videos for us. These weren’t always rave reviews; every now and then, he would essentially have to talk us out of making an offer based on what we were seeing. In the first two months of the year, we made several offers and missed out on the first properties we had bid upon. Although we would get discouraged at times, Penn just kept looking, assuring us that we’d eventually find the place we were seeking. He never gave up or got impatient; he just kept on working hard and writing well-crafted offers until we finally got one accepted at the beginning of March. Escrow just closed this week, and we owe it all to Penn. Are you looking for a realtor to help you find a place in West Hawaii? You really can’t do better than Penn Henderson. He is simply the best there is. Mahalo, Penn!
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SJ Lee
Holualoa 5-Acre Estate
I worked with three realtors in Kona before landing a more long-term relationship with Penn and we ultimately closed on a home in Holualoa. Here are my reasons for recommending him: 1) He was extremely responsive throughout the whole process. Other realtors I've worked with took days to respond and sometimes missed messages completely. Penn rarely took more than an hour. 2) He wasn't pushy at all. In fact, in one of the homes we looked at early on, he actually warned me to proceed with great caution. He will look at comps and always be willing to advise me to walk if the price doesn't seem right -- during a huge seller's market. 3) He had Mike and NextHome backing him up. Whenever appropriate, he leveraged his broker for a second opinion and I felt this is much better than working with a single, more 'established' realtor that is spread way too thin in a busy market. Most importantly, he struck me as just a genuine, good man. He had empathy for his other clients who were struggling during this competitive market. He had empathy for me when I was having second thoughts multiple times throughout the process. He even had empathy for the sellers who seemed to be going through rough times. That might feel a little strange to mainlanders (like me) that envision successful realtors to be cutthroat and strategic, but Kona is a small town on an island. He's deeply rooted in the community, many of the triathletes around the island admire him, and now, so do I.
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Laura & Jorge
Kailua-Kona Condo
Penn Henderson is a Relator's Realtor. He knows the ins and outs of real estate that other realtors have little knowledge of. We closed in 30 days exactly, which is rare for Hawaii. He is always available to speak with and will send you an email the moment a new property comes on the market in the area you are interested in. He will even do a video walkthrough of any property you are interested in but don't have the time to see.
I would highly recommend him and would use him again.
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Gary & Sondra Zender
Kailua-Kona House
Penn was the best! He made the sale super easy on us. All the paperwork was handled very quickly and efficiently. He is a joy to work with and he really knows his stuff. He spent a lot of time explaining things step by step and took all of our calls quickly. It was a pleasure and a blessing to work with him.
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Pat & Pam Kemp
Kona Oceanfront Condo
Penn and the team at NextHome Paradise provided incredible service in our quest to find the perfect waterfront condo in Kona. Penn provided above and beyond service making this sight unseen mainland transaction a breeze. He provided detailed videos showing every aspect of the condo, and even one showing an evening sunset. Outstanding service every step of the way. Highly recommend Penn and his team to anyone looking for extensive experience in the Big Island market.
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Steve Weiss
Kona Oceanfront Condo
Penn was amazing! He knew exactly what we were looking for and helped us find the perfect condo. He was remarkably responsive, professional, and fun to work with! You simply won’t find a better realtor. Penn deserves my highest recommendation!
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Trevor
South Kona Land
Penn was absolutely incredible, super friendly, very professional and was more than willing to go the extra mile to help me make the right choice. He made several trips down the island to take videos for me and made wonderful suggestions. I will absolutely work with him again. A wonderful Big Island agent and I highly recommend him.
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Alex Low
Kalanikai Condo - Kona
Penn Henderson did a superb job! He was very patient with us. I highly recommend him!
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Richard & Helen
Waikoloa Village Home
Amazing Experience with Penn, really on top of everything, Found us the Best House for Us, and really helped us get it in a challenging high demand market. Very Professional, and so friendly and accommodating, highly recommend working with Penn for any real estate needs.
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Mike Drutar
Principal Broker - NextHome Paradise Realty
Talk about going the extra mile! Penn's most recent transaction required a ton of research, but in the end, that research presented an incredible opportunity (to the tune of hundreds of thousands of dollars in instant equity) for his client.
All 900 agents in this market saw this property and saw the red flags, but Penn was the only one to do the work and see that those red flags were not really there! Truly an amazing job.
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Jeanne Jones
Kona Condo, Ali'i Lani
It is my privilege to write a review for my agent (Penn Henderson). He was so professional an knowledgeable on local procedures and went up and beyond to keep me informed. He meant my goals even in the “market place madness “. Overall a great agent that I would highly recommend to anyone looking to buy or sell on the Big Island of Hawaii. Penn is definitely a 5 Star Realtor. Thank you
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Andy Peterson
Ho'omalu 5-Acre Estate - Kona
I highly recommend Penn Henderson to anyone needing help buying or selling real estate on the Big Island! He is an all-around genuine professional with immense local knowledge and industry expertise. His attention to detail, thorough research, and "can do" attitude places him in an elite class of real estate agents. He is always prompt, very responsive, and works incredibly hard for his clients! A+
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Blair Seeney
Home on 1-Acre in South Kona
Fast, easy transaction. Everything went smoothly. Highly recommended.
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Jonathon Miller
Hawaii Luxury Home Project Manger
Penn and his team took action from the moment I made contact. They alleviated all my anxiety and demonstrated a professional determination to fulfill my real estate dreams. If you are seeking an individual with vast local knowledge and resources you have found them! Please let Penn go to work for you today.
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Jerry Cawile
Kona 5-Acres
When I found Penn Henderson on Google online, I was impressed when he wanted to meet me within an hour. We met and he introduced me to his Broker, Mike. Penn Henderson A 5-star realtor from Nexthome Paradise Realty, listened to me for 15 minutes without interruption with my wish to sell my property in Kona. He was very trustworthy and honest. We created a business relationship and I told him he will be my Realtor. We had a lot of inquiries on that first day and a potential buyer within four days. Penn and I immediately talked on the phone and asked his opinion about the sale. He was direct and honest with me. He disclosed everything about the property to the buyers. Penn and I agreed to sell. He mentioned to the potential buyers my property had squatters and a bad bad caretaker that destroyed the house and put wrecked cars on my property. We listed the property "AS IS". Penn Henderson, produced aerial drone photos of the property with its location, streets, and how far the property was to the ocean. He did a 20-minute video documentary of the agriculture on 5 acres. GREAT JOB PENN !!! The property finally reached closing of escrow. Nexthome reality with Penn Henderson and His broker Mike, exceeds more than a 5-star realty rating. God bless you all. The Hawaiian Gods will bless you too for being honest and attentive. JERRY CAWILE SELLER OF THE PROPERTY FROM Los Angeles. To Everyone, they are the ones that help you buy or sell
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Julie Fischer
Off-Grid Home on 2-Acres
We had a great experience with Penn, he went out of his way to meet me on weekends and has been so much help with things I can't get to right away! He's been the best! Thanks Penn!
April Nelson
Kona Condo
Richard & Jodi Lucio
Keauhou Bay Condo
Jan & Carlos
Kailua-Kona Condo
Clay & Kelly Foster
Kona Palisades House
Carol Bremer
Kailua-Kona Condo
Lonnie & Ryan
Waikoloa Condo
Michael & Ines Hanly
Kona Condo - Ali'i Lani
SJ Lee
Holualoa 5-Acre Estate
Laura & Jorge
Kailua-Kona Condo
Gary & Sondra Zender
Kailua-Kona House
Pat & Pam Kemp
Kona Oceanfront Condo
Steve Weiss
Kona Oceanfront Condo
Trevor
South Kona Land
Alex Low
Kalanikai Condo - Kona
Richard & Helen
Waikoloa Village Home
Mike Drutar
Principal Broker - NextHome Paradise Realty
Jeanne Jones
Kona Condo, Ali'i Lani
Andy Peterson
Ho'omalu 5-Acre Estate - Kona
Blair Seeney
Home on 1-Acre in South Kona
Jonathon Miller
Hawaii Luxury Home Project Manger
Jerry Cawile
Kona 5-Acres
Julie Fischer
Off-Grid Home on 2-Acres